New Zealand Travel Insurance Companies

New Zealand Travel Insurance Companies – Formerly known as Travelsure, Cover-More Travel Insurance has been providing New Zealand travelers with quality travel insurance and 24/7 customer service for many years.

While we handle millions of policies and thousands of claims each year, we treat each client with the personal care they deserve.

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Cover-More Group was acquired by Zurich Insurance Group in April 2017 and Zurich Australian Insurance Limited, operating as Zurich New Zealand, will become Cover-More’s underwriter in New Zealand from 1 June 2017.

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Zurich is one of the world’s leading multi-line insurers with approximately 54,000 employees. The group offers property, casualty and life insurance products and services in 210 countries and territories. Zurich’s clients include individuals, small businesses, medium and large companies, as well as international corporations.

The financial strength of an insurance company can be defined as the company’s ability to pay claims, i.e. its ability to meet its obligations to customers. In New Zealand, Zurich’s general insurance products are underwritten by Zurich Australian Insurance Limited (ZAIL), trading as Zurich New Zealand.

ZAIL has an A+ Insurer Financial Strength Rating from Standard & Poor’s (Australia) Pty Ltd. This rating shows that the company has strong financial safety features. Standard & Poor’s Rating Scale for Insurer’s Financial Strength with Summary of Standard & Poor’s Description: AAA (Very Strong), AA (Very Strong), A (Strong), BBB (Good), BB (Marginal), B (Weak) , CCC (Very Poor), CC (Very Poor), R (Control), NR (Unrated). Ratings can be modified from “AA” to “CCC” by adding a plus (+) or minus (-) sign to show relative standing within the major rating categories. For the latest information on ZAIL’s financial strength, please visit

Cover-More supports Make-A-Wish children and their families in making their wishes come true by providing travel insurance for their trip abroad organized by the Make-A-Wish team.

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The main mission of Make-A-Wish is to fulfill the special wishes of terminally ill children to give them hope, strength and happiness during a very difficult time in their lives.

Some of the possible trips (thanks to early approval from the medical team at Cover-More) include theme parks in Australia, as well as trips to Europe and the US to meet celebrities.

Cover-More is committed to supporting the valuable work of this wonderful organization and every year we offer travel insurance policies to children and their families to meet the needs of those who require international travel. So far, we have covered foreign trips for 68 wishes.

New Zealand Travel Insurance Companies

Each of them had an unfortunate, unexpected event that threatened their travel plans, health, and in some cases even their lives. And in every case, Cover-More travel insurance is there to protect.

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Not only did we provide money to cover their claims, but more importantly, we provided excellent help and support. We are never happy when one of our customers has a problem while traveling, we are proud to come to their aid. anytime wherever

Jean injured her ankle while fulfilling her lifelong dream of trekking to Mount Everest Base Camp in Nepal. Cover-more came to the rescue, arranging an airlift from Mount Everest to Kathmandu and then bringing her home after treatment.

Mark and Julie decide to go to India to see the Taj Mahal. Julie suffered two compression fractures to her spine when the bus she was traveling in went through potholes on her way to a tiger reserve in India.

“Ever since I made my first call, Cover-More has been calling me to check on Liam and make sure we’re okay and taking care. The reassuring voice on the other end of the phone is amazing.

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The help we provided and the cover-more was so easy to manage was fantastic. Without our travel insurance we would be stranded.” – Paul Fryer

Six-year-old Liam, who lives with type 1 diabetes, contracted the virus while on holiday with the family in Fiji.

• Paula booked her first family holiday to Fiji in October 2017 and purchased a family policy with us on the advice of her travel agent. In December of that year, Liam was diagnosed with type 1 diabetes, so she made sure their agent listed it on their policy as a new medical condition. Paula said their travel agent assured them they could count on us for anything they needed while in Fiji

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• In April 2018, the family went on vacation and spent a week on Plantation Island. The day before going home, Liam woke up with low blood sugar. Paula takes it in stride, but soon Liam starts throwing up

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• Paula takes Liam to the island’s medical center where they run some tests and find ketones, a sign of low insulin levels. Paula called our 24/7 medical support team because Liam needed intravenous fluids and glucose.

• After discussing Liam’s condition with Paula, we agreed to take Liam to the hospital for treatment as soon as possible.

• Within an hour of Paula’s first call, our helicopter landed on Plantation Island to airlift Liam. One of our registered nurses met the helicopter at the airport and took Liam and Paula to the nearest private medical facility.

• Liam spends the afternoon at the medical center where tests show he has a virus and his diabetic symptoms are another problem. He spent an extra night in Nadi with his family to make sure he would return home two days later and thankfully make a full recovery.

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Ketoacidosis can be life-threatening, so Liam needs to be transported intravenously very quickly. We arranged for a helicopter as well as a medical escort and intravenous therapy for Liam to provide him with the emergency medical care he needed. We cover all expenses including the helicopter, additional accommodation and transfers.

Plantation Island is one of Fiji’s most beautiful islands and is popular with families, but its medical facilities are well suited to treating underlying holiday illnesses and injuries. As Liam’s condition rapidly deteriorated, he needed to be airlifted for life-saving treatment.

If you or your family need help, travel insurance allows you to visit far-flung and beautiful places knowing you have access to the insurance and knowledge to provide the best medical care available.

New Zealand Travel Insurance Companies

“You are great. This is the third year in a row that I have purchased a policy with you and will do so again. I am very grateful that Cover-More took care of me.” – Peter van den Bergh

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While on a skydiving holiday in the US, Peter crashed to the ground at 100km/h when the landing went wrong.

• Peter is a passionate and experienced skydiver. After several months of parachuting across the United States, Peter attempted an advanced landing maneuver he had studied for some time. Unfortunately, it accidentally crashed to the ground at a speed of 100 kilometers per hour

• People flocked to Peter’s aid. Fortunately, a thoracic surgeon was in the group to stabilize his neck

• A medical helicopter was in the area so his medical team stabilized Peter before transporting him to Riverside Medical Center

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• X-rays and scans revealed a fracture and widening of Peter’s pelvis as well as fractures to his spine, elbow and ankle. He was placed in a medically induced coma and we flew to the United States with Sue, Peter’s partner, to be with him.

• He spent two weeks in the hospital before our nurses took him home and then another two in a rehabilitation center

Our medical support team is in daily contact with Peter and Sue. We worked closely with Peter’s medical team and monitored his treatment. When it was time for Peter to go home, we arranged for him to travel and two of our registered nurses took Peter from the US to a hospital in New Zealand. We fully covered Peter’s medical and transportation expenses, as well as her travel and expenses during her stay in the US.

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Peter’s accident could have been worse, and some of his surgeons claimed they had never seen injuries as severe as his.

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Peter’s policy covers one of the most dangerous sports in the world, so when he has an accident, he receives the best possible medical care at no cost. Without insurance, paying his own medical bills could affect Peter for the rest of his life.

“When the x-ray showed that I had a fractured fibula, I thought, ‘I have to call Cover-More’. They were really helpful. I spoke to them every day and they were always great, especially the nurse who helped me around the house.”-

• Loeng fell off a mountain and sprained her ankle. With no help nearby, she fell to the bottom

• A few hours later, Loeng was hospitalized and an X-ray showed that she had broken her fibula (calf bone). She was given a cast and crutches

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• Loeng called our 24/7 medical support team and one of our doctors examined her. Advised that we would set up a new business

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